L.E.A.D. and HCC honor first class of Everyday Professional Skills program

[October 04, 2025]    

On Monday, September 29, 2025, the Lincoln Economic Advancement and Development and Heartland Community College hosted a graduation ceremony for the first set of students to complete the Everyday Professional Skills Workshops. The event was held in the community room at Hope of Fifth in Lincoln.

Nine adult students were presented with their certificates of completion for the program.

Those graduates included (pictured with Dr. Mellissa Valen and Chris Downing):

Scarlett Beckerson

Lynda Benedict



Ruth Kruener



Kristin Nicole Ratcliffe



Kaitlyn Reason



Brianna Ross

Michelle Ross



Douglas Stribling

Sean Tourville

The Everyday Professional Skills workshops are a partnership between L.E.A.D. and HCC with support from Community Action Partnership of Central Illinois.

After graduation Runge explained the concept and how the program came to be. She noted that L.E.A.D. and HCC had come up with a plan to offer similar workshops to employers, who would in turn designate staff that would be part of the program. The original goal had been to conduct training with all students being employees of the same company. However, that plan also included staff taking the training during normal working hours and prospective employers, for the most part, did not feel they could afford to have their staff members in training during working hours. Therefore L.E.A.D. and HCC took a pivot and redesigned the program.

Runge explained, “This program represented a pivot from a L.E.A.D. and Heartland Community College collaboration on the original series, Essential Workplace Skills. L.E.A.D. attempted to offer the program through employers to their employees at a reduced rate. The registration rate of these offerings dwindled over time.

“L.E.A.D. and HCC conducted a survey of businesses to determine how to increase the impact of the program. We learned that many businesses couldn’t spare staff for the training sessions during the workday. We knew that the workshop information was excellent and beneficial in helping workers advance within their careers. We began thinking through how to change the offering to make the most impact.

Runge concluded, “We decided that offering the workshops for free to individuals who were looking to upskill within their jobs was an approach we hadn’t tried before and was worth exploration. We started having this conversation with Dea Welsh from CAPCIL during a Business Retention and Expansion meeting. What followed was months of planning for implementing a program that was both accessible and meaningful.”

With a plan outlined, the two organizations decided that the classes would be small, focusing on fewer students for more careful attention to the needs of the students. The first class enrollment was eleven adult students. However, one student had to drop out immediately due to scheduling conflicts. Ten remained, and of the 10, nine completed the course to receive their certificates.

Runge said that she was pleased with the 70 percent completion rate and noted that it had been intense workshops. The group met three hours an evening, two evenings a week for three weeks, resulting in a total of 18 hours of class time.

The line of study included:

Elevating Your Reputation at Work
Communicating with Confidence
Decision-Making and Problem-Solving
Managing Stress and Building Resilience
Building Service Skills for Every Interaction
Relating Across Differences at Work

Instructors for the workshops were HCC staff Dr. Melissa Valen and Julie Finchum.

Runge said that in addition to the prescribed lesson plan, when talking with the enrolled students, it was discovered that there was also a keen interest in learning how to write an effective and efficient resume, so HCC did a quick pivot and provided a workshop segment on resume writing.

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Runge said that earning the certificate is an accomplishment that can be added to the graduate’s resume’s and shows that they have dedicated time to learning and understanding the “soft skills” that make for a good employee.

On Monday evening, Runge served as the Master of Ceremonies for the event. She began the evening welcoming the guests who were mainly friends and family of the graduates. She said that she was thrilled with the success of the first workshop training and honored to have been a part of program. She said she was very proud of each of the seven graduates and felt that the weeks invested in the workshops would be some of the most memorable moments of her career.

She also acknowledged the contributions of many others who were involved in the program including Jennifer Kirby of HCC, Dea Welsh of CAPCIL, Crystal and Christine in the HCC Continuing Education department.

Runge also expressed appreciation for the community and the support the program received when it reached out for donations to the career closet, that provided gently used business wear for the graduates.

She recognized Nuthatch Hill BBQ, Guzzardo’s, and The Buttery for their provision of food during the workshops, and First National Bank of Tremont for providing the cake and punch for the Monday night event.

Randy Washam was thanked for taking the student head shots and Lincoln Printers for the preparation of the programs that were handed out Monday evening.

Runge finally thanked the funders of the program, the Community Services Block Grant at CAPCIL, the Woods Foundation, Heartland Community College, and the Union Pacific Community Ties program.

When Runge had finished, graduate Sean Tourville was called on to speak about his experiences in the workshop.

Tourville began by thanking the funders, Hope of 5th, L.E.A.D. and all the other community partners involved in the project. He said, “Your support makes this all the more meaningful.”

He said that he had signed up for the workshops because he wanted to build self-confidence, improve communication skills, and “figure out how to navigate the next steps of my professional l8ife.”

Tourville said he discovered not just the skills, but a great group of people who were interested in him and who challenged him to be more.

The workshop concept that made the best impression upon him was Communicating with Confidence. He said, “learning how to express ideas clearly and with self-assurance has already changed my interaction whether at an interview, meeting or in simple conversation.”

He said that the segment on decision making and problem solving had been very beneficial as well noting that those are skills he leans on every day.

Another segment was about “Relating Across Differences at Work.” He said that was a very important soft skill that really matters. He said it was a lesson in how to respect different people with different viewpoints, turning adversity into a strength not a barrier.

Heartland Community College Associate Vice President, Development and Community Engagement Chris Downing came to the front. He shared a story of how that as a child his bedroom was in the attic of his home. When his parents told him good night and shut out the light he was frightened. Over time he learned that he could gain assurance by calling out for his parents and hearing them call back to him, signifying that even in his darkest moments, he was not alone.

He told the graduating class to take that to heart and remember that even when things are dark, they are not alone. There are people whom they have met that will always be there to help them and assure them that they will be all right.

Immediately following Downing, the workshop instructors Dr. Melissa Valen and Julie Kirby presented the certificates to the students.

The last person up was Hartland Community College Lincoln Campus Director Jennifer Kirby. She congratulated the students on their success and shared that each student would be receiving a HCC scholarship for one three credit-hour class in the spring 2026 semester which would begin in January.

She thanked all those in attendance and encouraged everyone to stay and enjoy cake and punch while visiting with the graduates.

After the event, Runge was asked about future offerings of the Everyday Professional Skills workshops. She said, “We are thrilled with the results of this pilot program and would love to have another class.

 

“The planning partners will be meeting soon to evaluate the efficacy of the program, adjust things accordingly, and begin the process of fund stacking to see if/when we can have another class.

“We had many different graduates who expressed an interest in being mentors for future classes, which is amazing!

“While I do not know the long-term plans for the program, those interested can contact CAPCIL at 217/732-2159 to join a waiting list for the next session.”

[Nila Smith]

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